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Testimonials

I enjoyed working with Mike on selling my house in Willoughby Hills. He was professional, knowledgeable and the most responsive realtor I have dealt with. I would look forward to recommending Mike and working with him again in the future. Pete Loncar
Innovative, professional, fair and and all around great trustworthy individual. Mike gave us multiple options on how to list our house, provided tips and trends in the industry and specific market data in our area. He quickly and painlessly got our house on the market and had us at the top of the measurement charts on the top online services; through the MLS. Jon Palazzo
My fiance and I worked with Mike and Sarah while looking for our first home. They did a really wonderful job of making the house search a fun experience while keeping us informed and answering all of our questions. They helped us find the house of our dreams at the perfect price! We are so thankful for everything Sarah and Mike did for us and recommend them highly to friends and family. Margot W. Horner
Mike and Sarah were both very helpful to me throughout this process. They were responsive when I had questions, they were thorough, knowledgeable, and made sure that I always had what I needed in my search and through the purchase process. I would highly recommend them to anyone looking for a new home. Tom O.
Mike was very helpful with finding the right house for me, he showed me every house I wanted to see and was never pushy. Sarah was always very explanatory of the process and never left my questions hanging. Kerry Brokaw
Sarah and Mike were awesome! Mike put in longer days just so we could see enough inventory and feel 100% comfortable to know when we found the right house. Sarah was on top of everything when it came to the paperwork and closing. They were the perfect team!! Amy Spargo
Mike and Sarah Ficzner made my home buying experience enjoyable they are a great family business and they make you feel like you are a part of the family. They are 100% with you from the start and they lead you though every step of the process, by finding out what you are looking for and finding it for you, they are a great team to have on your side. Thanks again Mike & Sarah Ray Worsham
If I could give a million stars I would! Sarah was lightening speed with all the paperwork and stuck to the schedule she created in the beginning. We closed on time even though condo associations are difficult to work with. She stayed on top of everything and pushed the process through in a seemingly flawless manner. Anytime I had a question she responded to me so quickly. After closing I found the garage was left in poor condition. I contacted Sarah about this issue and she had it taken care of. The garage was cleaned out! Also after the move I contacted her for some condo association questions and she answered them with the same quick responses. Between her and Mike they were instantly available for any of my needs through text or email. I was SO very impressed with the quick responses and organization of this team. If you want a great home buying experience (because we all know it comes with enough stress) you need to contact the Ficzner team. Lisa Mac
Sarah was a joy to work with! She was very professional, courteous, respectful and always made me feel like a valued client. I was amazed at how fast she returned my calls and texts and how easy both her and Mike made it for me to buy a home! I would highly recommend Sarah and Mike to anyone buying a home!! fll714
Friendly, personable, helpful, excellent realtor. Very knowledgeable and answered all my questions promptly. A pleasure to work with, though we didn't meet her in person (just over the phone). Her husband Mike, another excellent realtor, took me and my husband on the house tours. Mike is very knowledgeable, personable, and friendly as well. Highly recommend the Ficzner team. This was our first time house shopping, and Mike and Sarah helped us understand a lot about the process and gave us reassurance about things that worried us. Sarah M. Awa
A wonderful experience! Sarah was so professional and understanding of our needs. She made herself available outside business hours, which was great given we were from out of state. Really appreciated her guidance through every step of the purchase process. zuser20160208103319695
A consummate professional, Michelle always goes well and above to ensure the buying or selling experience for the family or individual she is representing is world class and memorable. Visited numerous properties that I had interest in. Although I have not purchased anything to date, Michelle was well organized in advance of all home visits, with competitive housing information on hand to ensure I was well informed about any investment potentially made. Prompt, reliable, and professional... Michelle has not disappointed me during my property and home search process. bsalm
Working with Sarah and Mike was more than just convenient and easy, it was also fun and enjoyable. Buying a home is a very exciting opportunity and a scary one. Sarah was there to help me effortlessly through the whole process and quell any worries I had. I couldn't be happier in my new house and would recommend her to anybody. Sarah and Mike make a phenomenal team! zuser20150514094552950
We were first time home buyers, who didn't know much. Sarah and Mike were wonderful and patient with us. They walked us through everything. They were always very accessible. Couldn't be happier. Thank you so much Mike and Sarah!!! user90367580
Had a wonderful experience working with Sarah and her husband, Mike. They guided us as new homeowners every step of the way. Highly recommend to everyone! user47820788
Sarah helped us with a complicated condominium purchase. We live out of state and needed to buy a property for our recently separated daughter and grandchildren with a desire not to change their school district. We found an ideal property in the Green School District. Unfortunately there were issues with Association fund reserves, the bank we had chosen to provide financing and the appraisal process. We were able to work through each of these and were finally able to conclude the purchase. Sarah was patient, extremely responsive and professional throughout the process. She made sure that we were aware of our options and provided the support we needed. Our purchase would not have been possible without her help. user104103679
Sarah was very helpful with me in purchasing my first home. She is very knowledgeable and was always available if I had any questions. Sarah is also very polite and extremely professional. I would recommend her to anyone who is looking for a home or property. robyates76
Sarah did an excellent job and in light of my Father's recent passing she made the selling of the home pretty painless. Sarah is very competent and I would recommend her to any of my family or friends. I really appreciated Sarah's presence throughout the process. ewingb5
Sarah is very knowledgeable and helpful in the entire house hunting and selling process. I've had experience with her on both sides of the transaction and she is really good. What I like most is her realistic appraisal of the situation and authentic advice to arrive at the best outcome. She listens and adjusts to what you need and want. She does not push you beyond what you need or want, but does ensure the process is moving forward. jeffewing1
Awesome agent. Knows her stuff. Working with latest technology of dotloop,doing all the paperwork online and over the email or even your phone wich makes home buying so much easier. Highly recommended!!!! btaib81
Both Sarah and Mike were great to work with. They made the entire process easy and understanding. They both worked with our schedule from the scheduling of showings to the final close. I would encourage anyone looking to sell or buy to call Sarah and Mike. We want to just say thank you for everything you did through out the process. cle1eji
While relocating to Ohio through my company, I was assigned a realtor who was not very attentive. Having planned a house hunting trip 2 weeks in advance, my original realtor simply did not make time for me. Hence, on my own, I attempted to contact selling agents in an effort to salvage a portion of my trip. Considering we had a small time period to find a home, and were essentially a guaranteed & fairly quick sale, I was surprised by the lack of willingness to assist us. In this case, Sarah was a God send. She offered to help even though there was no guarantee on a commission through my relocation company. This prompted me to have her quickly certified through my company and assigned as our agent. Not only was Sarah willing to assist us when no one else would, we found her to be invaluable during the entire home purchase process. She was tenacious throughout the negotiations and prompt to share and deliver information. In summary, Sarah is wonderful and definitely an asset to anyone looking for a new home. I highly recommend her. user9004526
Sarah made my home buying process a breeze! She was incredibly helpful and knowledgeable and she was always available to answer any of my questions. I would recommend her to everyone and I will definitely use her expertise in the future! user3190329
Sarah was extremely helpful with getting us into our first home! We were in a time crunch and she put together a wonderful array of options to show us that met our exact needs! We have been in our home now for 7 months and just brought home our new baby girl and couldn't love our home more! Julie Zabokrtsky
Sarah made the process of buying a home a lot easier than I thought it would be. She helped me expand my search which helped me find exactly the home I wanted. She was there every step of the process and answered every question I had about the process. I would highly recommend her services and will definitely recommend her to my family and friends. mpdidonato7
Sarah made the process of buying a home a lot easier than I thought it would be. She helped me expand my search which helped me find exactly the home I wanted. She was there every step of the process and answered every question I had about the process. I would highly recommend her services and will definitely recommend her to my family and friends. mpdidonato7
Sarah was extremely quick and knowledgeable about all steps of the process we had to go through. It was a much easier process from a buyers perspective. keyserchris83
Sarah was awesome from day one of the sale process. She stays on top of the sale process, keeping all parties informed of tasks necessary to complete. Her experience, friendliness, and knowledge are second to none. I would recommend Sarah without hesitation. She is truly the BEST!!!!! toot8
I highly recommend Sarah Ficzner! As first time home buyers, we were so grateful to have someone there to answer all our questions, and she helped us along every step of the way. She is extremely knowledgeable of the area, and she was always so quick to respond. I was so impressed with the amount of work she put into finding the perfect house for us. I can not express enough how easy she made this whole process. We are so happy in our new home, and we could not have made it happen without Sarah. zuser20150408125744094
Sarah was wonderful from my very first interaction with her through email! Being a first time homebuyer, I was inexperienced with the process and she was helpful regarding every aspect of the process. I was constantly asking her questions and she responded promptly and even at nearly 9 months pregnant was running around to different properties checking on little details that I had questions about (I was house hunting from NC so I wasn't able to see a lot in person). She quickly figured out the type and style of home we were looking for and found a lot of homes that we would have not found on our own, including our home we are now living in! She scheduled as many viewings as we wanted and we ended with our dream home! We love Sarah and she made our home buying process very enjoyable! user91243086
Sarah was fantastic during the entire home buying experience. This was our first home purchase and she was patient and thorough in answering all of our questions and giving us all the information to make the best decisions. Sarah was quick to learn what we wanted/needed in house, property, and location and found showings with incredible speed and efficiency. Once we had found a house, Sarah handled all the negotiations, inspections, documents, everything! It very much felt like she was taking working for us in our best interests and would definitely recommend her to anyone. Tyler Petek
Sarah was a tremendous asset in our search for our dream home. She got us into see homes as soon as they became available and was very patient as we asked to see homes multiple times. She was also great in dealing with the selling realtor and in negotiating price. I would highly recommend Sarah when buying or selling! Victoria Frischkorn
Sarah was extremely helpful and quick to get us in houses as they came on the market. She was very knowledgeable and helped us throughout the entire process, start to finish. Sarah works with several professional inspectors so we made a knowledgeable decision. If she couldn't answer a question on the spot, she did research and provided us with correct answers. I would highly recommend her to friends and family. We now have our dream home and couldn't be happier! Jonathan and Victoria Frischkorn
Sarah was a very good realtor. This was my first home purchase and she was readily available to help me through the full process. Would recommend Sarah to anyone. user0719517
Sarah was very helpful in our search for a new home. We just started looking and she took her time to show us many properties. We have not purchased yet but, we will continue to use Sarah in our house search. msbarr76
Sarah helped my wife and I look for a home. Even though we were just looking, Sarah never pressured us. She is a true professional. We are not currently in the market, but hopefully our situation will change soon. When it does, the time Sarah spent will not be wasted. We will definitely use her services to help us purchase a home in Lake County. user45047318
Sarah showed me a house in Willoughby I was thinking of buying to fix up, rent, and eventually live in when I was ready to sell my bigger house. I didn't end up buying at this time but Sarah will be the one I call when I am ready. user8004032
Sarah was very professional from the first moment we met with her. She is very friendly and will answer every question you have; if she does not know the answer, she will find it out for you in a timely fashion. She helped us from start to finish. Wonderful professional to work with. ginaonstage
Sarah was very efficient and helpful with my unusual needs. She was very knowledgeable and completed time sensitive paperwork that helped me not have any worries about what to do. I would highly recommend her to anyone in need of a realtor. user3562583
Sarah is professional, knowledgeable, understanding and caring. Sarah's knowledge is obvious in the way she has been handling our house sale. She treats the client as if they were her only one. Her calm demeanor is very appreciated. For a seller, a sale can be harrowing and hectic. During a time that can be frustrating and scary, Sarah's patience is so much appreciated. Having moved three times in my life, Sarah is by far the best agent we have been lucky to handle our house sale. zuser20140427114307226
Sarah was a tremendous asset to us during our home buying process. We were relocating to Ohio from out of state and did not know the area very well. After taking detailed notes of what we were looking for, she set up a variety of showings helping us hone in on the right location to focus our efforts. We chose Hudson and houses were flying off of shelves. Sarah proactively set up showings for homes she thought we would like. One of those homes was the one we bought after being on the market less than 3 days. Sarah's use of technology helped us submit a contract on the spot in advance of another possible offer. She was great during the negotiation process, working on Easter Sunday, and helped us secure our lender and inspector. Sarah was extremely responsive to all of our requests and we felt that she was a true advocate for us during the process. I would highly recommend Sarah Ficzner to any of my family or friends! user92647722
Sarah is a fantastic realtor, a true professional. Throughout our new home purchase, she was immediately responsive, very detail oriented, and paid close attention to our individual needs. In addition, she is an attorney which is a huge bonus when navigating through the home buying process. user76888334
Have had preliminary, exploratory contacts with Sarah, no final deals.To this point she has been excellent, very professional and responsive. Hope to continue working with her. Hank Penttila

Veteran Focused Realty
Greater Cleveland 
Phone: 440-305-6349
Email: Help@VeteranFocused.com
Veteran Focused Nationwide Network

Testimonials

I enjoyed working with Mike on selling my house in Willoughby Hills. He was professional, knowledgeable and the most responsive realtor I have dealt with. I would look forward to recommending Mike and working with him again in the future. Pete Loncar
Innovative, professional, fair and and all around great trustworthy individual. Mike gave us multiple options on how to list our house, provided tips and trends in the industry and specific market data in our area. He quickly and painlessly got our house on the market and had us at the top of the measurement charts on the top online services; through the MLS. Jon Palazzo
My fiance and I worked with Mike and Sarah while looking for our first home. They did a really wonderful job of making the house search a fun experience while keeping us informed and answering all of our questions. They helped us find the house of our dreams at the perfect price! We are so thankful for everything Sarah and Mike did for us and recommend them highly to friends and family. Margot W. Horner
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